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Reviews can be submitted for both service and individual products and are published on the site on the relevant pages and overall Star ratings are averaged over relevant reviews.
(5.00)
(0.00)
The order was shipped quickly and the customer service was great! Couldn’t have asked for a better experience. Will definitely be buying from them again ?
Within the last Month
Great service and the delivery was next day, would definitely order again from Microaid for our Irish company staff.
Verified Purchase: NVIDIA DGX Spark Click to View Product
Intuitive and lean online shoping experience for latest tech products. Excellent costumer service always available by phone and email. Product arrived on time with no issues. Recommended.
Good service, fast delivery and no issues. Technical support very good and was available at short notice.
Within the last Quarter
When a supplier really steps up to the mark and sorts issues out (if they arise), then you know you chose the right supplier. My order went well, delivered on time and as promised but then, about 3 weeks in, a fault arose in the device. I contacted MicroAid and they responded immediately with a replacement device delivered within 5 working days and the old faulty device collected and returned to the manufacturer. I highly recommend MicroAid - reliable, with excellent post-sale support.
Verified Purchase: Samsung Odyssey G9 S49FG910EU Click to View Product
Verified Purchase: Logitech Speakers/S150 Digital 2.0 Speakers Click to View Product
MicroAid provided excellent value for money with fair, competitive rates. They responded with a quote incredibly quickly, and the delivery was rapid aswell. The customer support throughout was first-class. I would easily recommend Microaid for IT needs.
Within the last Year
Good knowledge of products, quick delivery. Recommended.
Verified Purchase: Seagate IronWolf Pro ST16000NT001 Click to View Product
I was delighted with the excellent rapid and efficient service provided by MicroAid. When the courier was unable to do the next day delivery, they were all over it and sorted it immediately. Very impressed!
Fantastic service. They were incredibly transparent throughout the process and took great care of everything. I received a courteous phone call the morning after placing my order, informing me of an IT outage at one of their suppliers. They provided a clear timeline and set expectations, and my product arrived the next day as promised. Everything was well-packaged and in perfect condition. I felt really well treated as a customer and will absolutely be ordering from them again. Highly recommend.
Found 2 cameras that I was looking for on Microaid and placed order with them immediately and to my surprise they arrived before the delivery date agreed so needless to say I can only say excellent service keen prices and flawless experience. Many Thanks Ciaran
Your ability to connect with customers and understand their needs is outstanding. You handle inquiries with professionalism, patience, and efficiency. Your in-depth understanding of the products/services allows you to confidently answer questions and make tailored recommendations that has met my customer needs.
Once again an excellent service provided by MicroAid. Price was very competitive compared to our normal large IT provider. Quotation was provided very quickly which was followed up with an extremely fast delivery. Customer service is superb and I would highly recommend purchasing any of you IT requirements from MIcroAid and team.
Very good service, fair price and fast delivery. Customer service was excellent also communicating the whole process of the order. 5/5
Adrian is really nice, professional and helpful. 9800x3d is out of stock everywhere, Adrian helps me take one and deliver it very fast. I will be a big fan of MicroAid.
.....Thank you for all your work and support during the last year. I always find that you act in our interest, are professional, knowledgeable, and timely.
Even though I had to cancel my order due to a delay with stock constraint for an AMD processor, I received the refund immediately when requested. A+ customer service though!
I purchased a TP Link Tapo device from this MicroAid, and I couldn't be happier with my experience. The device was great value even with other sites offering black Friday deals . The delivery was quick and hassle-free, arriving well-packaged and in perfect condition.
Overall, the service was top-notch, and I highly recommend this company for their reliable products and efficient delivery. .
I was struggling for months to find product that I was looking for.They were the only one to have it.Customer service excellent.Very pleased and wish them luck in their business.
I recently purchased a laptop from Adrian Lawlor at MicroAid. The choice of options I had was excellent and the end product well priced. Overall I was very satisfied with the service provided and would most certainly recommend MicroAid to anyone seeking to buy a laptop
More than a Year ago
Full professionalism. Fast delivery. I would highly recommend.
Exceptional follow up & communication I could not recommend highly enough.
Verified Purchase: Tapo C520WS V1 Click to View Product
A short note to express my gratitude for your prompt, very efficient and cost effective service, which got us out of a bit of bother.
Your response times were exceptional, and delivery of our complete order was fantastic.
I would have no hesitation in recommending your services to anyone.
MicroAid Responded
Thanks so much for the great review despite the setbacks that occurred with the wrong product being shipped twice! That was very unusual and your patience was very appreciated while we got it sorted.
Thanks ever so much for thsi further reviw.
Good to hear, thank you for your feedback
Recently, my laptop failed and a family emergency required that I work from the family home. Previous experience with Micro Aid taught me that if I order something for next day delivery, it will be there – Printers mostly, almost always non-urgent. Wednesday night I used the chatbox to send Adrian a message, he called first thing Thursday, sent over 12 prospective replacements, with full specs and costs an hour later, and by 11 that morning the new laptop was chosen and ordered, which arrived less than 24 hours later.
I cannot underestimate the ability of having this service available – having IT items in stock, and not further afield pretending to be local. Whatsmore, the cost is very favourable to the online retailers, and even moreso to the big box retailers who have stock in store and appear to generally lower specced than what Micro Aid have available.“
Thank you Yessyka for taking the time to give us the review of our service. We are so happy that we have been of assistance to you again.
Excellent experience buying from Micro Aid online. Totally safe reassuring experience. I initially came across this company on Pricespy when I was looking up phones........Stock availability is terrific. Next day delivery is terrific also.
Very happy to recommend Adrian for any hardware needs. Fast helpful and cheerful!
The printer arrived in good time and in excellent condition.
great fast efficient service - best place for touch screens so far and all the cables that i needed included . which was a lovely surprise. Many thanks Regards Owen BroadBand Comunications BBCITADVISORS.com
Many thanks.....so glad you had a good experience with us for your first order.
Great service and prices
Thanks once again Tom for your latest review. Good knowing we are still providing the service and pricing you expect.
5 Star Service. Quick service and advice. Felt very supported and would recommend based on our experience. Quick delivery too, which was great, very little down time. Thanks a mil
Thank you so much for taking the time to review and leaving this feedback
Great service and support
Always good to hear our regular customers are happy. Many thanks for the review and look forward to being of service in the future again.
Outstanding service as always. Fast response and fast delivery.
Great to get another positive review from a regular customer. Thank you Tim.
Really excellent service. It is so nice to be able to have a telephone number and to be able to actually talk to someone. We appreciate the rapidity of the delivery to our out of the way area of Ireland
Dear customer, we truly value your comments and are delighted to hear the order arrived swiftly.
The usual excellent service. I just rang Adrian and told him what I needed. He sent me a quote and information on the products almost immediately. I simply put the order through and got all the goods within a day. Can't ask for any better that.
Excellent Service
Many thanks for your positive feedback! Adrian @ MicroAid
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Verified Purchase: Epson WorkForce WF-7830DTWF 7830DTWF WF7830DTWF 7830DTWF 7830 WF7830D Click to View ProductProdut text workforce
Verified Purchase: Logitech HD Webcam C270 Click to View Productreview text for webcam
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